Check if you can get same day delivery in your area!
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1st Class Delivery
All orders of items in stock placed before 4pm will usually be dispatched the same day. All orders containing items out of stock will result in a member of the team contacting the customer to discuss their options. Substitutions may be offered to ensure the order leaves the same day. Back Orders are also offered and are nearly always dispatched within 48 hours. All orders are sent 1st class and the customer has the option to select ‘signed for’ at checkout.
All orders of items in stock placed before 3pm will dispatch the same day and are guaranteed to be delivered the next working day. All orders containing items out of stock will result in a member of the team contacting the customer to discuss their options. Substitutions may be offered to ensure the order leaves the same day. Backorders are sometimes offered and nearly always dispatched within 48 hours. Orders are sent Special Delivery.
Free delivery when you spend £30 or more
FREE 1st Class delivery is available on all orders worth £30 or more. Upgrade to ‘signed for’ delivery for only £1.
*COVID 19 dependent
How does Same Day Delivery work?
The current postcode list with order cut off times are shown below. Unless specified, the cut-off time for Same Day delivery is 2pm. Any orders placed after cut-off times will be delivered at the earliest opportunity the next day*.
This service is available 7 days a week for some areas and Mon-Fri for others. Sign up for our newsletter for regular updates on changes to the delivery options we offer.
We aim to deliver all parcels by 8 pm but it can sometimes be later.
If you have an address that is particularly hard to find, please provide instructions via the order notes when you order.
All orders for items in stock, placed before cut-off Monday to Friday to the following Post Codes will be delivered the Same Day. Orders placed after cut-off on Friday and before cut-off on Monday will be delivered on Monday.
All SO Post codes
All BH Post codes
All GU Post codes
PO12 – PO22 Post Codes
PO1 -PO11 Post Codes (Same Day delivery also available at weekends with a 4pm cut-off)
Orders placed after 2pm* will be dispatched the following day.
*PO1-PO9 has a cut-off of 4pm
PLEASE NOTE THAT AS OF 11.6.21 SAME DAY DELIVERY WILL ONLY BE AVAILABLE MONDAY – FRIDAY, WITH THE EXCEPTION OF PO1 – PO11 POST CODES.
Much like our Same Day delivery service, Deliver to Store orders are delivered by our own team of couriers. The cut-offs for receiving your order the same day are the same as our Same Day cut-offs but this service is not available at weekends. All orders placed using Deliver to Store after cut-off on Friday will be delivered to store on the following Monday. Our drivers will nearly always depart between 2pm and 2.30pm and your local store will always be their first stop, meaning that your orders will nearly always be available for collection by 3pm. Orders to stores with a PO Post Code may be delivered earlier or later, as drivers are delivering more frequently in those areas.
When collecting your order, you must provide a proof of order to the member of staff; Any of your confirmation emails will suffice. You do not have to collect your order on the day it is delivered to store; we will store it until such time that you can collect it. Anyone can collect your order on your behalf as long as they have proof of order. All Deliver to Store orders are fulfilled and dispatched from our Warehouse, this is why there is a charge. The service and our stores run off separate inventories. This means that orders cannot be altered in store and all returns must be processed by our Head Office.
We now ship to most of mainland Europe and we are currently adding lots more countries worldwide.
Spend over £30 and the shipping fee will be significantly reduced. All orders to Europe are shipped by Royal Mail using their International Standard delivery.
This service aims to deliver between 3 and 5 working days within Europe. 6 – 7 working days outside of Europe.
For countries outside of the UK parcels will be sent by International Saver by default, but you will have the option to upgrade to an International Tracked service.
Please note, for orders to Countries outside of Europe, we will show disclosing contents accurately and with the correct value. Please adhere to the importing rules in your Country, which may include payment of import charges.