Check if you can get same day delivery in your area!
Enter your postcode below, and we'll let you know whether we can offer you same day delivery.
1st Class Delivery
All orders of items in stock placed before 4pm will usually be dispatched the same day. All orders containing items out of stock will result in a member of the team contacting the customer to discuss their options. Substitutions may be offered to ensure the order leaves the same day. Back Orders are also offered and are nearly always dispatched within 48 hours. All orders are sent 1st class and the customer has the option to select ‘signed for’ at checkout.
All orders of items in stock placed before 3pm will dispatch the same day and are guaranteed to be delivered the next working day. All orders containing items out of stock will result in a member of the team contacting the customer to discuss their options. Substitutions may be offered to ensure the order leaves the same day. Backorders are sometimes offered and nearly always dispatched within 48 hours. Orders are sent Special Delivery.
Free delivery when you spend £30 or more
FREE 1st Class delivery is available on all orders worth £30 or more. Upgrade to ‘signed for’ delivery for only £1.
*COVID 19 dependent
How does Same Day Delivery work?
The current postcode list with order cut off times are shown below. Any orders placed after cut-off times will be delivered at the earliest opportunity the next day.
This service is available 7 days a week until further notice. Sign up for our newsletter for regular updates on changes to the delivery options we offer.
We aim to deliver all parcels by 8 pm but it can sometimes be later.
If you have an address that is particularly hard to find, please provide instructions via the order notes when you order.
Much like our Same Day delivery service, Deliver to Store orders are delivered by our own team of couriers. The cut-offs for receiving your order the same day are the same as our Same Day cut-offs but this service is not available on Sundays. All orders placed using Deliver to Store after cut-off on Saturday will be delivered to store on the following Monday. Our drivers will nearly always depart between 2pm and 2.30pm and your local store will always be their first stop, meaning that your orders will nearly always be available for collection by 3pm. Orders to stores with a PO Post Code may be delivered earlier or later, as drivers are delivering more frequently in those areas.
When collecting your order, you must provide a proof of order to the member of staff; Any of your confirmation emails will suffice. You do not have to collect your order on the day it is delivered to store; we will store it until such time that you can collect it. Anyone can collect your order on your behalf as long as they have proof of order. All Deliver to Store orders are fulfilled and dispatched from our Warehouse, this is why there is a charge. The service and our stores run off separate inventories. This means that orders cannot be altered in store and all returns must be processed by our Head Office.
Remember, due to the earlier closing time, this service is not available on Sundays and any orders placed after cut-off on Saturday and before cut-off on Monday, will be delivered on Monday.
To combat the regular issues that Royal Mail have been having all year, we have created our own delivery network, using drivers employed by us. We now offer Guaranteed next Day delivery, 7 days a week which means that we personally deliver your orders. This service is available to certain Post Codes only and we plan to increase our radius to at least 40% of the country by the summer of 2021. Use our Post Code checker at the top of this page to see if you qualify for this service. Orders containing items in stock placed before Midnight the day previous, will qualify for Guaranteed Next Day delivery. When selecting this option, use the order notes to inform our drivers of anything they need to know, in relation to your address, especially for those who’s houses only have a name and not a number. Likewise, use the order notes if you have specific instructions regarding where you want a parcel to be left. All our drivers are instructed to post deliveries where possible, which means YOU DO NOT HAVE TO BE IN to accept delivery. In the event that the parcel does not fit through the letterbox, the driver may contact you to arrange a safe place to leave it. Drivers are instructed to leave parcels with a suitable neighbour if need be and in this scenario, a calling card will be left explaining which neighbour the parcel has been left with. Drivers are instructed to take a photo on location as proof of delivery.
We now ship to most of mainland Europe and we are currently adding lots more countries worldwide.
Spend over £30 and the shipping fee will be significantly reduced. All orders to Europe are shipped by Royal Mail using their International Standard delivery.
This service aims to deliver between 3 and 5 working days within Europe. 6 – 7 working days outside of Europe.
For countries outside of the UK parcels will be sent by International Saver by default, but you will have the option to upgrade to an International Tracked service.
Please note, for orders to Countries outside of Europe, we will show disclosing contents accurately and with the correct value. Please adhere to the importing rules in your Country, which may include payment of import charges.